EVERYTHING TIMELLE DOES

Every feature, built around one goal: a schedule you can trust.

Timelle covers the whole booking workflow — from the page customers book on, to the schedule that stays right, to the day-to-day work behind the counter. Here is everything it does, grouped by what it does for your business.

No card required. Set up in minutes.

01 GET BOOKED ONLINE

Customers book themselves, around the clock

Give your business a booking page that works without you. Customers find a time, confirm, and you arrive to a full schedule — no calls, no message threads, no accounts to create.

Your own booking page

A dedicated page at your own address, ready to share on Instagram, WhatsApp, or your website.

Service catalogue

Customers see each service with its price, duration, description, and photo before they book.

Pick a professional — or any

Customers choose a specific staff member, or let Timelle assign whoever is free.

Verified by SMS or email

A one-time code confirms each customer. No account, no password, no friction.

Instant or approval-based

Confirm bookings automatically, or hold them for your approval first — your choice per business.

Built for the phone

The whole booking flow is designed mobile-first, because that is where your customers are.

Less back-and-forth. More confirmed appointments.

02 A SCHEDULE THAT STAYS RIGHT

Availability that reflects real life

Set how you actually work, and Timelle does the maths. Customers only ever see times that genuinely fit your day.

Weekly working hours

Set recurring hours per staff member, including lunch and breaks.

Days off and exceptions

Block holidays, vacations, or one-off changes at staff or business level.

No double-bookings, ever

Two customers can never land in the same slot — collisions are blocked automatically.

Smart slot generation

Available times are computed from service duration, working hours, exceptions, and existing bookings.

Your timezone, always

Every time customers and staff see is shown in your business timezone.

Fewer mistakes when schedules change. A calendar you can rely on.

03 BOOKING RULES ON YOUR TERMS

Set the rules once, let them run

Decide how far ahead customers book, how late they can cancel, and how much notice you need. Timelle enforces it for you, automatically.

Confirmation mode

Auto-confirm bookings, or require manual approval before they are locked in.

Cancellation window

Decide how many hours before an appointment customers can still cancel.

Reschedule window

Let customers move their booking within a window you control.

Minimum notice

Require bookings to be made at least a set number of hours in advance.

Booking horizon

Limit how far into the future customers can book.

Slot granularity

Offer times every 5, 10, 15, 30, or 60 minutes — whatever fits your services.

Fewer awkward conversations. Your policies, applied consistently.

04 RUN THE DAY FROM ONE PLACE

Every booking, under control

The backoffice is where the day happens. See what is coming, handle walk-ins and phone bookings, and move each appointment through its lifecycle.

Day and list views

See today at a glance, or filter all bookings by date and status.

Manual bookings

Add bookings that arrive by phone, WhatsApp, or in person — with the same conflict checks.

Approve or reject

Handle pending requests, with an optional reason when you decline.

Check-in and complete

Mark customers as arrived and services as done, keeping status clean.

Cancel, reschedule, no-show

Handle changes and no-shows with clear, auditable status transitions.

Internal notes

Add private notes to any booking for context the customer never sees.

Less admin. More time for the actual work.

05 TEAM AND SERVICES

Your roster and your menu, organised

Define who works, what you offer, and who can do what. Update it any time without losing history.

Staff profiles

Add staff with names, roles, experience, and photos shown on the booking page.

Activate and deactivate

Turn staff or services on and off without deleting them — bring them back any time.

Service catalogue

Define services with duration, price, description, and a photo.

Who does what

Assign which staff can perform which services, so customers only book valid combinations.

The owner works too

The owner is set up as bookable staff from day one.

A roster and menu that always match how you actually work.

06 KNOW YOUR CUSTOMERS

A customer list that builds itself

Every booking quietly builds a customer record, so you always know who is coming back and what they need.

Automatic customer records

Customers are created from booking activity — nothing to import or maintain.

Booking history

See every past and upcoming booking for each customer, with counts and last visit.

Search and filter

Find any customer by name, phone, or email in seconds.

Private notes

Record preferences, allergies, or reminders — visible only to your team.

A more personal service, without extra bookkeeping.

07 COMMUNICATION ON AUTOPILOT

Confirmations and reminders, sent for you

Timelle keeps customers informed at every step, in their language, so fewer of them forget or no-show.

Booking confirmations

Customers get an immediate confirmation by email or SMS.

Reminders before the visit

Send reminders a set number of hours ahead, by email, SMS, or both.

Status updates

Approvals, rejections, cancellations, and reschedules all trigger a clear message.

Choose the channel

Decide whether customers verify and hear from you by SMS, email, or both.

Speaks your customer's language

Messages are available in Portuguese and English, set per business.

Fewer no-shows. Customers who always know where they stand.

08 YOUR BRAND, YOUR PAGE

A booking page that looks like you

The page customers see is yours, not a generic form. Make it match your business and stay compliant.

Logo and cover image

Upload your logo and a hero image, or pick from a ready-made set.

Business profile

Show your name, address, description, and phone exactly how you want.

Policies and legal links

Display your booking policy, privacy policy, and terms links.

Multilingual, automatically

The public page adapts to your customer's language, with a manual switch too.

A professional first impression, on your terms.

09 WORKS WITH YOUR CALENDAR

Your bookings, in the calendar you already use

Timelle does not ask you to live in another app. Subscribe your existing calendar and keep everything in sync.

iCal feeds

Subscribe in Google, Outlook, or Apple Calendar — per staff member or for the whole business.

Always up to date

Confirmed bookings flow into your calendar automatically.

Secure tokens

Each feed uses a private link you can revoke or regenerate at any time.

One-off downloads

Customers can add a single booking to their own calendar with an .ics file.

No app-switching. Your schedule, where you already look.

10 FAST START, CLEAR VIEW

Up and running in minutes — and informed after

Getting started is quick, and once you are live, the dashboard tells you how the business is doing.

Self-service signup

Create your business and verify it in a couple of steps.

Presets for your trade

Start from sensible defaults for hair, nails, wellness, training, and more.

Guided setup checklist

A checklist tailored to your trade walks you through profile, services, staff, and availability.

Health dashboard

See today's bookings, upcoming visits, and pending approvals at a glance.

Cancellation and no-show rates

Track 30-day cancellation and no-show rates to spot trends early.

Live faster, and never flying blind.

READY TO START

Give your business a booking system you can actually trust.

Stop chasing bookings through messages and stop fixing calendar mistakes by hand. Set up your business, publish your booking page, and let customers book time the proper way.

Built for small businesses that need booking to be right.